Developing an Attitude of Gratitude Can Help You Live a Longer, Happier Life

by Dr. Mercola Besides sharing time with family and friends over food, the primary ingredient of the American Thanksgiving holiday is gratitude. While it’s certainly good to have an annual holiday to remind us to express gratitude, there’s much to be said for the benefits of cultivating the spirit of thankfulness year-round. People who are thankful…
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What to Say When a Conversation Heats Up – Adapted from “7 Things to Say When a Conversation Turns Negative”

by Kathleen Kelley Reardon When a conversation turns negative, it’s helpful to have a repertoire of replies at your fingertips. Consider these options: Reframe. Cast the issue in a different light. If someone says, “I don’t want to fight about this,” a useful reframe is, “This is a debate, certainly not a fight.” Rephrase. Rather…
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What Great Listeners Actually Do

by Jack Zenger and Joseph Folkman Chances are you think you’re a good listener.  People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they’re above average. In our experience, most people think good listening comes down to doing three things: Not…
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The Eyes of Leadership

by Robin Sharma The sad fact is that most people see the worst in others – they see them through the eyes of their own anger, fear and limitation. If someone shows up late for a meeting, they impute a negative intent on that person, saying “they are so rude”.  If someone makes a mistake…
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