How to Make Sure Your Emails Give the Right Impression
by Shani Harmon
Given the avalanche of email we receive each year — 121 messages per day, on average — it’s no wonder that we have become somewhat desensitized to its impact on our professional brand. We’ll spend hours polishing our LinkedIn profiles and revising our résumés, but hastily hit send on an unintelligible missive simply because we’re in a rush. “Sent from my device, please overlook typos” is not a get-out-of-jail-free card for shoddy communications.
Have you ever thought about the brand you’re conveying through your emails? You should. Every email you send affects your professional reputation, or brand. Don’t make these all-too-common mistakes in your communication:
Your emails are too long for anyone to digest.
You’re including way too many people.
You’re dashing off incomplete thoughts.
You’re burying the lede. It shouldn’t take a symbologist to find the important message hidden in your email.