by  Therese Huston

Delivering constructive feedback is nerve-wracking in the best of times — most managers don’t want to crush their employees’ spirits. These tough conversations are even harder to have as multiple crises and their side effects wear on, which can make the negativity bias that often accompanies them even worse. To top it all off, a change in venue from in-person to remote removes the nuance that can help soften the blow of bad news.