How to Handle Negative Feedback

by Dick Grote There’s no shortage of advice about how to react to negative feedback. When criticism arrives unexpectedly, remembering how you should react to it is tricky. Getting caught up in the heat of the moment can overwhelm our best intentions. Think through the reaction you want to have now, so that you’ll be…
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Time to Scrap Performance Appraisals?

by Josh Bersin Times have changed. More and more companies have decided to radically change (read “scrap” or “re-engineer”) their performance appraisal process. Last week at our research conference we spoke with Adobe, Juniper, Kelly Services, and a variety of other companies who have decided to do away with traditional performance ratings and dramatically change…
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