(440) 331-0333
by Jacqueline Whitmore Rude behavior is not only bad etiquette; it’s bad for business. Unfortunately, it’s a growing problem in the workplace. In a University of Florida study published in the Journal of Applied Psychology, lead author Trevor Foulk provided warning evidence that everyday impoliteness can spread throughout the work environment. “We are generally tolerant…
by Grant Cardone Every great company requires a foundation, and the foundation of a company is its culture. I’ve known this for a long time, that’s why I spend much energy making sure the culture at my companies match who I am. It’s my company, so I want to drive the culture. If you fail…
by Tomas Chamorro-Premuzic Discussions of leadership tend to focus on its positive outcomes, such as innovation, employee engagement or organizational performance. However, for the majority of employees, the leaders in their organizations are a source of stress rather than inspiration. Indeed, for every transformational leader and emotionally intelligent manager out there, there are dozens of toxic…
by Chris McGoff A peak performance culture happens when people choose to adopt three specific ways of being and practice seven disciplines. Ways of being are choices you and your peers make about how you live, behave, and how you show up to others. In a peak performance culture, everybody advocates for the following behaviors…
by Dr. Travis Bradberry You are annoying your boss and colleagues any time you take your phone out during meetings, says new research from USC’s Marshall School of Business, and if you work with women and people over forty they’re even more perturbed by it than everyone else. The researchers conducted a nationwide survey of…
by Beth Miller Encouragement is not praise. Done well, encouragement can lead to success for an employee — at which time praise is appropriate. You see, encouragement is the act of providing positive feedback that focuses specifically on effort and/or improvement, rather than specific outcomes. Praise is given when success has been achieved. The ability…
by Shani Harmon Given the avalanche of email we receive each year — 121 messages per day, on average — it’s no wonder that we have become somewhat desensitized to its impact on our professional brand. We’ll spend hours polishing our LinkedIn profiles and revising our résumés, but hastily hit send on an unintelligible missive…
by Geoffrey James Telling people what they’re doing wrong is an excellent way to get them to do things right. No one loves being the bad guy or gal. Luckily, there are easy guidelines that can make giving negative feedback much less stressful. There are many common misconceptions about giving negative feedback. Belief #1 Negative…
by Zenger Folkman Too many managers avoid giving any kind of feedback, regardless of whether it’s positive or negative. If you work for a boss who doesn’t provide feedback, it’s easy to feel rudderless. It can be especially disorienting if you’re new in the role, new to the company, or a recent graduate new to…
by Aine Cain This article is blunt and not meant to offend anyone. When it comes to hiring people, Luis Von Ahn, CEO of the language app Duolingo, has one strict rule. “We have a big ‘we don’t hire assholes’ rule,” he tells Business Insider. So, how can you ensure you don’t hire someone who’s a bad fit…
by Rachel Gillett “Nearly everyone is guilty of using buzzwords from time to time, but professionals are evaluated increasingly on their ability to communicate,” says Paul McDonald, senior executive director for professional-placement firm Robert Half. Some of the major problems with using buzzwords, according to Mary Lorenz, a corporate-communications manager at CareerBuilder, are that they…
by Angie Morgan and Courtney Lynch Many of us feel that we’re stretched to capacity at work and have nothing left to give. But according to a recent Gallup poll, 70% of the workforce is either “actively disengaged” or “not engaged,” meaning there are millions of professionals who have more effort that they could give…